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Privacy policy
Cookie policy by Drifter Motorcycle Tours, 2026
Last updated: August 2026
Drifter Motorcycle Tours respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information we collect
When you use our website, make an enquiry, or book a motorcycle rental, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and booking information
- Motorcycle licence and eligibility information where required for a rental
- Booking dates and rental details
- Information you provide when contacting us
- Website usage and technical information, such as IP address, browser type and device information
We only collect information that is reasonably necessary to provide our services and operate our business.
2. How we use your information
We may use your information to:
- Process and manage motorcycle rental bookings
- Communicate with you about your booking or enquiry
- Verify rental and licence requirements
- Process payments
- Provide customer support
- Improve our website, services and customer experience
- Analyse website traffic and usage
- Prevent fraud, misuse or unauthorised activity
- Comply with our legal and regulatory obligations
We will not sell your personal information.
3. Payments
Payments may be processed through third-party payment providers. We generally do not store your complete payment card details on our own systems.
Payment providers may collect and process your information according to their own privacy policies.
4. Third-party services
We may use third-party services to operate our website and business, including services for:
- Website hosting
- Booking and rental management
- Payment processing
- Analytics
- Advertising and marketing
- Website security
These providers may have access to information where necessary to provide their services.
5. Cookies and analytics
We use cookies and similar technologies to operate the website, understand how visitors use it and improve our services.
For more information, please see our Cookie Policy.
6. How we protect your information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and business requirements.
8. Accessing or correcting your information
You may contact us to request access to personal information we hold about you or to ask us to correct inaccurate or outdated information.
We may need to verify your identity before processing such a request.
9. Complaints
If you believe we have mishandled your personal information, please contact us first so we can investigate and attempt to resolve the issue.
You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with how your complaint has been handled.
10. Contact us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Drifter Motorcycle Tours
Email: [email protected]
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements. The updated version will be published on this page with a revised "Last updated" date.